Professional Services

The SDSD Professional Services team provides a wide range of services to both SDSD clients and other maritime organisations.  Our team of technical consultants can work with you to optimise user productivity and ensure that you are getting the very best out of your solutions from a technical angle.  The following are a taster of our services – Contact Us (consultancy@sdsd.com) to find out more.

 

Data Services
> Enable your shipping software to use alternative vessel data sources in addition to IHS/Lloyds
> Archive data
> Create new templates and optimise reporting
> Merge address books
> Vessel data clean up services
> Data extraction for reporting purposes
 
Technical Services
> Re-structuring your email set up, merging departments or adding private addresses
> Server re-location and re-configuration
> Re-installation and improved effectiveness of your SDSD solution in a new environment following a server change or new hardware
> Install, update and configure MS Windows, MS SQL and other third party software
     
Training
> New user training
> Refresher training – are your staff getting the most out of the solution
> Technical administrator training
> Solution ‘master-classes’ aimed at IT decision makers
 
Business Process Consultancy
> Process analysis to implement more advanced workflow
> Optimise ‘rules and views’ and ‘keywords’
> Improve creation and usage of views for department management
> Configure various Blackberry and smart phone email flow set ups
     
Database Health checks
> Database clean up and optimisation
> Hardware advisory services
> Analysis and advice on database usage
> Customer specific database solutions

 

 
Advisory Services
> Advice on data back-up solutions, network improvements, Escrow and other third party solutions

 

 

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